Store Policy
*Customer Care
If you have any comments, concerns, or questions, please do not hesitate to contact me via the form on this site or directly by email. I am here to help in anyway I can. I will do all I can so my customers think of Grandaddy Willow as a place of comfort and safety.
*Privacy & Safety
Grandaddy Willow respects each and every one of our customer’s right to privacy. At no time will any business information (name, business address, phone number, purchase history, credit card information, etc.) given to us be sold to any other party. Meaning we do not release any information about you to other companies. Grandaddy Willow collects your name, shipping and billing address, phone number, and email when you shop and register with us. We strive to build a reputation on service and taking care of our customers beyond their expectations, and we will continue to provide this level of customer service now and for years to come.
Any payments will be taken through shopify's payment processing system. This enmsjures a safe and protected transaction.
You may opt out of any future contacts from us at any time.
*Health & Safety Statement
While I do have education and training in natural healing, I am not a trained medical professional. I do not have a medical degree. All Statements made about my products on this site have not been evaluated by the FDA, nor by a medical professional. Our products should not be used to diagnose, treat, or cure an illness.
It is our hope our products can be used as tools to help you fight your illnesses. While I am a big believer in natural healing, every individual reacts differently. So, always consult your physician before beginning any new treatment or trying any new products.
None of our products on this site should be ingested.
If you have any kind of allergic reactions to any of our products, stop use immediately and contact your healthcare provider.
For a full list of ingredients in any given product, contact us directly at grandaddywillow@gmail.com.
In no event shall Grandaddy Willow be liable for any damages including, but not limited to, direct or indirect damage. This includes, without limitation, damages for loss of business income or profit, business interruption or any other possible loss whatsoever.
*Using our site means you understand the above statements and agree to our policies.